Kopi4d Privacy Policy — How We Protect Your Personal Information
This Privacy Policy explains what information kopi4d collects, how it is used, how it is stored securely, and your rights as a user of the platform in Malaysia.
Effective date: 1 January 2026. This policy is governed by the Malaysian Personal Data Protection Act 2010 (PDPA).
Information We Collect from You
When you register and use the kopi4d platform, we collect several categories of information to keep our services running smoothly and securely. This collection is carried out transparently and solely to improve your experience and meet our legal obligations.
Account information: Full name, email address, phone number, date of birth, and identification details provided during registration or the identity verification process. This information is required to verify your identity and keep your account secure.
Payment information: To process deposits and withdrawals in Malaysian Ringgit (RM), we collect information relevant to your chosen payment method — such as the bank account holder's name, a partially masked account number, or your e-wallet name. We do not store credit or debit card details directly.
Device and browser information: IP address, device type, operating system, browser type, screen resolution, and other technical data collected automatically when you access the platform. This information helps us detect unauthorised access and improve platform performance.
Usage data: Records of in-platform activity, including games played, session duration, transaction history, and interface interactions. This data is used to improve the user experience and detect any behavioural anomalies.
- Account & identity information
- MYR Payment Details
- Device & Browser Data
- Platform usage history
- Cookie & Session Data
How Your Information Is Used
Verifying identity, processing registration, enabling secure login, and managing user account settings.
Processing deposits and withdrawals in RM, verifying transactions, and maintaining financial records for the protection of both parties.
Detecting and preventing fraud, unauthorised access, account misuse, and activity that violates kopi4d's platform terms.
Enabling our support team to assist you more efficiently when you reach out regarding account or technical issues.
Analysing usage patterns to improve the interface, platform speed, and overall experience for Malaysian users.
Meeting compliance obligations under Malaysian law, including the PDPA 2010 and relevant financial reporting requirements.
Cookies, Tracking & Session Data Storage
The kopi4d platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. They allow the platform to remember your preferences, maintain your login session, and personalise content based on how you use the platform.
Kopi4d uses two main categories of cookies:
- Session Cookie: Automatically deleted when you close your browser. These cookies are required to maintain your login session while using the platform.
- Persistent Cookies: Stored on your device for a set period, this helps the platform remember your language preferences and display settings, and speeds up the login process on future visits.
You can manage or decline cookies through your browser settings. However, disabling certain cookies may affect the full functionality of the kopi4d platform, including stable login capability.
Data Storage & Security
All user personal data is stored on servers protected with industry-standard encryption. kopi4d applies strict access controls to ensure only authorised personnel can access user data, and only when necessary.
Account and transaction data is retained for as long as necessary to fulfil the original purpose of collection and meet legal obligations. Data that is no longer required will be periodically deleted or anonymised in accordance with established internal procedures.
Sharing Information with Third Parties
Kopi4d does not sell, rent, or share users' personal information with third parties for marketing or commercial purposes without your consent. However, there are limited situations where sharing information is necessary and permitted:
Necessary information is shared with approved payment processors to securely handle MYR deposit and withdrawal transactions. These processors are bound by strict confidentiality obligations.
Kopi4d may disclose user information to the relevant authorities where required by Malaysian law, court order, or an official financial crime investigation.
Your Rights as a User & How to Contact Us
As a kopi4d platform user in Malaysia, you have the following rights regarding your personal information, in accordance with the Personal Data Protection Act 2010:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If you find that the information we hold is inaccurate or out of date, you have the right to request a correction by contacting the kopi4d support team.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to applicable legal retention requirements and any active contractual obligations.
- Right to Object: You may object to the processing of your data for specific purposes by submitting a written request to us.
This Privacy Policy may be updated from time to time to reflect changes in platform practices or legal requirements. Users will be notified of any material changes via their registered email or an in-platform notice. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
For any queries regarding data privacy, information corrections, or general enquiries about this policy, please contact the kopi4d team at [email protected]. We aim to respond within 2 to 6 hours on business days. For general enquiries, please also check our FAQ page us.
Contact Privacy Team
Email: [email protected]
Response within 2–6 hours (business days). Please include "Privacy Enquiry" in your email subject line.
Frequently Asked Questions Log In to Your AccountYour Privacy is kopi4d's Priority
We are committed to protecting the personal information of every user in Malaysia. Register with confidence — your data is handled transparently and responsibly.